At Zealglow, we strive to ensure that you are completely satisfied with your purchase. However, if you encounter any issues with your order, we’re here to help. Please review our return and replacement policy below.

Return Policy:

• Return Window: We have a 7-day return policy. You may request a return within 7 days of receiving your order.

Returns & Replacements

We understand that sometimes products may arrive damaged or defective. If you receive a product that is broken or faulty, we offer a replacement under the following conditions:

• Replacement Eligibility: To qualify for a replacement, you must provide a clear video of the product being unboxed. The video should clearly show the product's condition as it was upon arrival, proving that it was damaged during shipping.
• Replacement Process: Once we receive your video evidence and verify the damage, we will process your replacement as quickly as possible.

Please note that replacements will only be issued if the above conditions are met.

How to Start a Return

To initiate a return or request a replacement, please contact us at thezealglow@gmail.com with the following details:

• Your order number
• A brief description of the issue
• The required video proof (for replacements)

Our customer support team will guide you through the return process and provide you with any further instructions..

Contact Us

If you have any questions or need further assistance regarding your return or refund, feel free to reach out to us at thezealglow@gmail.com We are here to help and ensure that your shopping experience with Zealglow is positive and worry-free.

Thank you for choosing Zealglow!